Shipping Policy & Terms
All customer orders are shipped during business days, Monday - Friday 8 AM - 5 PM. Please allow up to 14 business days for your order to ship, as each unit is custom-made for you!
We use the following carriers to deliver our orders:
Other Freight Companies
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Based on the time difference between in-stock and out-of-stock items, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Thanks for visiting the Vanessa Horabuena website! Please review the following basic terms that govern the use of the site and the purchasing of products from our site. By using Vanessa Horabuena’s website you agree to follow and be bound by these terms. These terms may be changed from time to time and your use of the site following any such changes shall confirm your agreement to follow and be bound by the terms as modified.